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If on Windows 10, locate Cisco AMP/ Cisco Secure Client and click on the entry to reveal the option to uninstall.

Click the Windows button and search for "Add or remove programs" and open the system settings pane when prompted.Manually Remove CiscoAMP (via Control Panel|Add/Remove Programs).Click "Grant Me Administrator Rights" when prompted.Click on the Windows button and search for Make Me Admin.Request Admin Privileges with Make Me Admin.If you are experiencing issues with the VPN on your Windows machine, please follow these instructions to restore connectivity:

ITS has identified a potential issue with the latest version of Cisco’s AMP/Secure Client antivirus software, which can cause unexpected errors with the Cisco Secure Mobility Client VPN application.